Support

Eufet Wax help desk

Setting up shelves, pinning temperatures, running the Hold Timer or keeping your Pour Log tidy — start here, then write to us if anything is still stuck.

REPLYUsually 1–2 days
ACCOUNTNot needed
DATAOn your device
EMAILapeak_shiz14@icloud.com

Quick start — five jars deep in ten minutes

Step 01

Build the cabinet

Open the Shelves screen and add a shelf for each row of your real cupboard. Names like "Top left" work better than numbers.

Step 02

Add jars

Use Jar Form to enter a name, scent and batch. Everything you saved appears together on the Jar Detail screen.

Step 03

Browse blends

Blends lists everything you've built. Open Blend Detail or Blend Guide for the full breakdown, and use Compare to sit two jars side by side.

Step 04

Pin the temperature

On Temp Pin, attach the ideal working temperature to each jar so you never hunt for it again.

Step 05

Hold and pour

Tap Start Hold on the Hold Timer, then Stop when you're done. Record the pour in Pour Log with temperature, scent, batch and notes.

Step 06

Keep it tidy

Settings is where you delete shelves and jars, or reset the whole cabinet when you start a new season.

Common fixes

50 °CCabinet
My jar isn't showing up on the shelf

A jar is filed to the shelf that was selected when you saved it in Jar Form. Open the other shelves on the Shelves screen — if it's on the wrong one, open Jar Detail and re-file it, or delete and re-add it.

Can I have two jars with the same name?

Yes. Names don't have to be unique, but adding the batch to the name makes Compare much easier to read when you have several pours of one scent.

Compare only lets me pick two jars

That's by design — Compare is a side-by-side of two jars. For a wider view, use Blends and open each Blend Detail in turn.

65 °CTemp & timer
The Hold Timer stopped early or drifted

Background timing depends on your operating system. Battery saver, aggressive app-sleep settings or a device restart can interrupt a running hold. Keep the app in the foreground for critical holds, and never leave a heated warmer unattended relying on the timer.

A pinned temperature looks wrong

Temp Pin stores only what you typed — it doesn't read a sensor. Open Temp Pin for that jar and re-pin the correct value.

Does the app control my warmer?

No. Eufet Wax is a catalogue and record keeper. It doesn't connect to hardware, measure heat or switch anything on or off.

75 °CPour log
Are my old pours kept?

Yes. Past Pour Log records stay on the device until you delete them or reset the cabinet in Settings.

I deleted a shelf by mistake

Deletions are immediate and permanent, and the jars filed on that shelf go with it. There is no undo and no server copy to restore from — please re-enter the records.

Your data, in one line

45 °CStorage

Eufet Wax has no account and no publisher server. Every shelf, jar, pin, hold and pour entry is stored in the app's own space on your device, and uninstalling removes it. Full detail is in the Privacy Policy; the rules of use are in the Terms of Use.

Write to us

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